Privacy Policy for Medari Health

1. Introduction

Medari Health ("we", "us", "our") is a healthcare visibility platform. This Privacy Policy explains the personal data we collect, how we use and protect it, and your rights concerning that information. By using Medari Health, you agree to the collection and use of information in accordance with this policy.

2. Scope

Applies to anyone using our web and mobile interfaces, including general users (patients and consumers) and healthcare providers or administrators.

3. Information We Collect

• Identity & Contact Data: Name, email, and other basics provided during sign-up or support inquiries.
• Technical & Usage Data: Device, browser, IP, and general interaction logs to monitor and improve performance.
• User Content: Any information you submit (e.g., profile entries, feedback).
• Third-Party Data: Information you choose to import or share from external services.

4. Use of Data

We handle your information to:

• Operate and maintain the platform.
• Communicate updates, support messages, and optional announcements.
• Analyze aggregate trends to refine features and ensure reliability.
• Fulfill legal obligations and protect the security of all users.

5. Data Storage & Retention

Data is kept on secure servers with industry-standard protections and retained only as long as necessary to provide our service or as required by law. Once obsolete, information is removed or anonymized.

6. Sharing & Disclosure

We do not sell personal data. We may share information with:

• Third-party service providers enabling our services under confidentiality agreements.
• Authorities when required by law.
• Successor organizations in case of a merger or sale, under this policy.

7. Cookies & Tracking

We use cookies and similar tools to support functionality and basic analytics. You can manage these through your browser settings, but disabling them may limit access.

8. Age Restrictions

• General Users: Must be 13 or older. We do not target or knowingly collect data from children under 13.
• Providers & Admins: Must be 18 or older and represent authorized personnel.

9. Your Rights

You may request to:

• Access or correct your data.
• Delete information, subject to legal obligations.
• Restrict or object to processing.
• Receive a copy of your data in a common format.
• Opt out of nonessential communications or tracking.

Submit requests to hello@medarihealth.com. We comply within applicable timeframes.

10. International Transfers

Your data may be processed or stored in various locations. We maintain safeguards to ensure compliance with relevant data protection laws.

11. Updates to This Policy

We may revise this policy as Medari Health evolves. We will indicate the revision date and notify you of significant changes.

12. Contact

Questions or concerns? Reach us at:

Email: hello@medarihealth.com

Location: Lagos, Nigeria.

Thank you for contributing to Medari Health and trusting us with your information.